Refund Policy

Refund Policy - the basics

Coffee & Clove can not offer a refund on purchased items, but an exchange for a new item if item is deemed defective. If item has been extensively used or burned down in case of a candle, this item can not be returned or exchanged.

Please always reach out by mail at coffeeandclove@gmail.com with any specific questions or complaints. I will always work with you to make sure you are satisfied with the prodcut.

To request and exchange or defect you must notify by email within 7 working days of receiving the item.