Privacy Policy

WHAT PERSONAL DATA ARE PROCESSED?

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Coffee & Clove undertakes to process only the data that are relevant and necessary for the purposes for which they were collected. Following categories of personal data can be processed by Coffee & Clove:

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- Personal identification data: name, first name, personal address
- Contact data: telephone number, email address
- Financial identification data: bank details
- Electronic identification data: IP address

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FOR WHAT PURPOSES WILL MY PERSONAL DATA BE USED?

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Coffeeandclove.com collects personal data to provide you with a safe, optimal and personalised user experience. The collection of personal data becomes more extensive as you intensively use the platform/website/application and our online services.

Data processing is essential for the operation of the platform/website/application and related services. Processing is carried out exclusively for the following well-defined purposes:

 

- Providing you with access to your user profile.

- Offering and improving a general and personalised service; including billing purposes, offering information, newsletters and offers that are useful and/or necessary for you, obtaining and processing user reviews and providing support.

- Offering and improving the products provided; personalised and specific products based on information and data provided.

- The detection of and protection against fraud, errors and/or criminal behaviour.

- Marketing purposes

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When visiting the platform/website/application of Coffee & Clove, some data is collected for statistical purposes. Such data are necessary to optimise the use of our platform/website/application. These data are: IP address, likely place of consultation, hour and day of consultation, which pages were visited. When you visit the platform/websites/application, you agree to this data collection intended for static purposes as described above.

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The User always provides the personal data to Coffee & Clove and can thus exercise a certain control. If certain information is incomplete or apparently incorrect, we reserve the right to temporarily or permanently postpone certain expected actions. The personal data will only be processed for internal use within Coffee & Clove.